Contact

One address, read by a person: hello@bulin47.website.

What to include

• A render problem or a refund: the email on your account and, if you have it, the date of the render. A failed render is refunded to your balance automatically, so you only need to write if something looks wrong afterwards.
• A takedown or "that's my face" request: a link to the video or its file name, and how you are connected to it. We act on these first.
• Deleting your photos or videos: say so and give the account email. We delete them and confirm by reply. Everything is also deleted automatically after 24 hours.

Response time

We aim to reply within two working days. Takedown and safety reports are read the same day where we can.

bulin47.website is an independent fan-made tool and cannot speak for Bulin 47, Kevin Wai or any record label. For anything about the original video or the song, contact them directly.